Privacy Policy

The Like Parents Homestay Privacy Policy sets out how Like Parents Homestay uses and protects any information that you give Like Parents Homestay when you use this website.

Like Parents Homestay is committed to ensuring that your privacy is protected. Should Like Parents Homestay asks you to provide certain information by which you can be identified when using this website, then you can be assured that Like Parents Homestay will only use it in accordance with this privacy policy.

Like Parents Homestay may change this policy from time to time by updating this page. We will not reduce your rights under this Policy without your explicit consent, and expect most such changes will be minor. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18 May 2012.

What we collect

We may collect the following information:

Registration information of the household, such as
• name and title, date of birth, username and password, occupation, contact information including email address
• other information relevant to homestay matching and reference check

Certain pages and information fields will be identified as "private", such as personal information of family members and references. This information is only used by authorized Like Parents Homestay personnel under normal operations so that your applications can be successfully processed. You can rest assured that the private information will not be disclosed to unrelated third parties.

Payment information, such as
• Billing information
• Bank account
• PayPal account

Account activities information, such as
• Your login history
• Your review of other members and members’ reviews about you
• Your usage information on the website, including the messages you send and receive using the site communication system.

Content uploaded to the site, such as
• The descriptions and photos of your home and your family that you have voluntarily disclosed on the website. This information can be collected and used by the general public.
• Your personal profile and preferences.

Statistical information, such as
• IP address, browser software, operating system, software and hardware attributes
• Pages viewed, number of sessions

What we do with the information we gather

We require this information to process your application, understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services, such as sending you an email when another user has left you a message. You may log in your account and update the email preferences to start/stop receiving such emails.
• From time to time, we may send you homestay newsletters advising the upcoming networking activities in your area. You may opt out the newsletter at any time by logging into the website and clear the newsletter checkbox.

We do not use your email address or other personally identifiable information to send commercial or marketing messages without your consent.

Public Information

When you create an account with Like Parents Homestay, some information regarding your account and account activity will be provided to other users to make best homestay matching. Such public information includes your user name or user id, descriptions and photos/videos of your home and family, and your preferences. You may choose to include certain information in your invitation and public profile.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can clear to indicate that you do not want to receive emails or newsletters.
• if you have previously agreed to receive certain notices or newsletters, you may change your mind at any time by logging in to the website and modify your preferences.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you and a small fee will be payable. If you would like a copy of the information held on you please send an email to support@likeparents.com.

If you believe that any information we are holding on you is incorrect or incomplete, please log in to your member account and update it, or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.